Terms & Conditions

1. Introduction: These Terms & Conditions ("Terms") govern your use of the Pretty Playland website and services. By using our website and booking our services, you agree to these Terms.

2. Booking and Payments:

  • A 50% deposit of the total cost is required to secure your reservation date.

  • The remaining rental cost is due 24 hours before the event. Failure to make the final payment may result in cancellation of the rental and retention of the deposit.

3. Cancellations and Rescheduling:

  • For same-day cancellations, the deposit will not be refunded.

  • If you provide more than 72 hours' notice, we’re happy to reschedule your bounce house rental for another available date at no extra charge. You will have up to 12 months from the original event date to reschedule, and your deposit will be transferred to the new date.

4. Delivery and Setup:

  • We handle the setup and breakdown of the bounce houses, included in the rental price. We need 30 minutes to 1 hour for setup and breakdown.

  • Please ensure there is a flat surface for setup (no rocks or gravel) and access to electrical outlets within 50 feet of the setup location. If a generator is needed, it can be rented for $75 for a maximum of 4 hours.

5. Safety and Usage:

  • Our bounce houses are designed for outdoor use only.

  • Adult supervision is required at all times during the use of the bounce houses.

  • We are not responsible for any injuries or damages that occur during the rental period.

6. Damage and Cleaning:

  • Any damage to the bounce house or excessive cleaning required will result in additional charges. The 50% of the deposit held for potential damages will be used to cover these costs, and any remaining balance will be billed to the customer.

7. Licenses and Permits:

  • We are fully licensed and insured to set up at parks and event venues. However, it is the responsibility of the event host to check ahead of time if any permits or proof of insurance are required and to secure these documents.

8. Limitation of Liability:

  • Pretty Playland is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

9. Governing Law:

  • These Terms are governed by the laws of the state of California, without regard to its conflict of laws principles.

10. Contact Us: If you have any questions about these Terms, please contact us at prettyplayland@gmail.com